Delighted with how they acted

"I chose Parkgate because they were local and independent. I was delighted with how they acted which totally changed my idea of estate agents. They found a buyer quickly, gave me excellent advise and had a professional yet pleasant manor. I would recommend them to anybody." - Pete (May 2010)

Understood my specific situation

"The agent Matt was very polite and helpful. More important: It was the first agent I have met who understood my specific situation being currently between two jobs. He came up with a solution that left all sides very happy! And he won't leave you in the rain if there are any challenges. Apart from Matt, the management of Parkgate is very friendly, too. I can highly recommend Parkgate!" - Sinan (March 2012)

Strongly reccommend that you use Parkgate

"As an overseas investor, I initially tended towards using one of the better known multiples to look after my property. After a number unsuccessful tenancies/disasters and a service which was both expensive and impersonal I luckily found Parkgate. Parkgate have been acting for me for about four years now, in that time I have found their prices reasonable and their service first class. Nothing is too much is much trouble for the team Jonathan, Judith and Matt at their Richmond/Putney Branch. I was reminded of this recently when, after two and half years, I had a change of tenants. The staff at Parkgate, Matt Norgan in particular, were instrumental in ensuring this all went as smoothly as it possibly could including finding admirable new tenants for me. If you have property to let in the Richmond area, I strongly reccommend that you use Parkgate. (5 stars)" - Pat (March 2012)

Efficient and friendly service

"Have dealt with a number of the big names previously, Chancellors, Foxtons, Winkworths etc. So far the experience with Matt and Parkgate has definitely been at least as good and generally better than any of those - Matt was personable and helpful at all times and very knowledgeable about the local area. An efficient and friendly service at a fair price which I'd be happy to recommend." - (Chris Sawyer)

Viewing was well organised

"The viewing was well organised and Chris was very The viewing was well organised and Chris was very helpful in answering ALL our questions - something I truly appreciate having viewed a number of flats before the Parkgate one, and you want to be a 100% sure this is going to be your next dream home. So we decided to make an offer and again Chris was accommodating and shared his thoughts on our offer and guided us through the process to ensure we got the house. Then things went rather smoothly and now we are in our new home part thanks to great service from Chris and Parkgate - so thanks again and we will of course recommend you guys to friends and family. - something I truly appreciate having viewed a number of flats before the Parkgate one, and you want to be a 100% sure this is going to be your next dream home. So we decided to make an offer and again Chris was accommodating and shared his thoughts on our offer and guided us through the process to ensure we got the house. Then things went rather smoothly and now we are in our new home part thanks to great service from Chris and Parkgate - so thanks again and we will of course recommend you guys to friends and family." - Rasmus (April 2012)

Excellent tenant finding service

"Excellent tenant finding service. In 15 years I have never been without a tenant thanks to Parkgate's services." - CL (April 2012)

Good property presentation

"We met Ron for the viewing which were happily rescheduled for us several times because we had viewing either earlier or later that afternoon. ron was at the property before us and gave a good presentation of the property and also allowed us space on our own to view the property. After meeting him we called to put in our offer which was accepted only minutes later. Parkgate as a whole were excellent when it came to getting our credit checks. Great service." - Sam (April 2012)

Best solutions for the problems

"The agent as done is best to find me a place acording to my budget, took care about all the papers, came to the property with me every time I request, and, because I am a foreigner, helped me about all my doubts and about what to do, trying to find the best solutions for the problems." - Ron Mushiso (April 2012)

Very helpful

"Very helpful at organising painting and furniture to be organised at short notice. Extremely quick at replying to emails. Friendly and efficient service." - Patrick Shackleton (May 2012)

Thoroughly Professional

"I have been using Parkate Agent services since 17 years (1995). They have been very thorough and proffessional in their dealings all through these past years. I recommend everyone to use their services as they have dealt with me in all honesty and trust. I will definately continue to let them take care of my investments in the UK and wish them a prosperous and bright future. Parkgate is an asset to anyone who wishes to invest the the UK." - (May, 2012)

Happy vendor

"I had previously used Parkgate to let out my property and when I came to sell it, it felt like a natural decision to use Parkgate aswell. From the moment I engaged the Parkgate team, they were very well organised to coordinate all of the vendor activities from marketing, viewing and especially coordinating the sale itself. Through their marketing strategy and friendly approach, the apartment viewings were managed quickly and smoothly and in a very short period of time a few offers were made on the flat. From the moment the sales process kicked off, Marc and his team were in regular contact ensuring the momentum was maintained and the process did not stall on my behalf or on the purchasers. Overall, it was a pleasure dealing with Marc and his team and I would highly recommend them to anyone who prefers to use an independent and down to earth estate agent" - Ms E. O'Brien (1st May 2012)

Viewing was well organised

"The viewing was well organised and Chris was very helpful in answering ALL our questions - something I truly appreciate having viewed a number of flats before the Parkgate one, and you want to be a 100% sure this is going to be your next dream home. So we decided to make an offer and again Chris was accommodating and shared his thoughts on our offer and guided us through the process to ensure we got the house. Then things went rather smoothly and now we are in our new home part thanks to great service from Chris and Parkgate - so thanks again and we will of course recommend you guys to friends and family." - Ras (April 2012)

Found me great tenants

"Parkgate found me great tenants within just one week of marketing. Their service and staff were an absolute delight to deal with and I would happily recommend them." - Mr and Mrs H. (2012)

The Personal Touch

"I have appreciated the "personal touch" I have experienced and the staff have always been helpful and approachable." - B.H. (February, 2012)

Speedy, friendly and efficient.

"Your service has far outweighed any past agencies we have used. The response to problems has been speedy, friendly and efficient. All in all a pleasure." - M.A. (February, 2012)

High Quality Customer Service

"I would like to take this opportunity to say that all aspects and interactions with Parkgate have been very impressive. Parkgate clearly understood high quality customer service and professionalism." - D O-C (February, 2012)

Always Delivered

"We have been with Parkgate for many years, they understand our wants and needs, and have always delivered" - M.G. (February, 2012)

Happy with Parkgate

"We are very happy with Parkgate [...] very welcoming after the last agency we dealt with" - R.S. (February, 2012)

Refreshing Approach

"One reason we use you again was because it's refreshing to find a company that takes other peoples interest to heart" - S and J. B. (February, 2012)

Personal Level of Service

"We were so surprised at the personal level of service we received and how different you are to all the other agents in Richmond" - Mrs R. (February, 2012)

Surpassing Expectations

"I expected excellent standards and my expectations have been surpassed. What more could a girl ask!" - Mrs F. (February, 2012)

Very Experienced Staff

"I find your agency has some very experienced staff and has a common sense approach, friendly but business like." - M.W. (February, 2012)

Attentive and Polite

"The staff are both attentive and polite. I have so much faith in them as they have achieved a very high percentage of properties let for me" - A.D. (February, 2012)

Professional from start to finish

"We felt the service provided by Parkgate was very professional from start to finish. The information we received was well put together and informative. We have been renting for 4 years and have not had anything come close to your service" - Mr and Mrs P. (February, 2012)

Experienced People

"I was very happy with the complete service. It was very comforting to be dealing with experienced people whom I felt I could trust" - V.N. (February, 2012)

A breath of fresh air

"Really, dealing with your agency has been the best experience we've had in the UK. After our last agent, you guys have been a breath of fresh air. Parkgate were very professional, organized and answered all of our questions most helpfully. You have exceeded our expectations in every possible way" - K.P. (February, 2012)

Making moving house easier.

"The level of service I received from your agency is dramatically better than the previous agency, it has made a big difference to the whole moving experience" - Miss G.H. (February, 2012)

Great Sales Agents

"Dear Parkgate, I wanted to write to let you know what a fantastic service I received during the recent sale of my house. I was initially put in touch with Ron who I found to be helpful and with great local knowledge. My main dealing was with Marc who looked after us really well and was always on hand with help ,advice and a sense of humour to keep our spirits up during quite a drawn out transaction. The office always had a friendly family atmosphere which I really liked which is most unlike most estate agents. I must say I found the whole service first rate and would have no hesitation in recommending Parkgate as simply great Sales Agents who will look after you all the way and not let you down!" - A. A. (February, 2012)

Trustworthy and Respected firm

"Dear Parkgate. Firstly we would just like to say thanks to you and the Parkgate team for the professional way you conducted yourselves in our purchase of our property in East Twickenham. From our first contact, you have kept us in the loop at every turn and gave us honest feedback and advice that was much appreciated. It was important we were dealing with a trustworthy and respected firm given that we are 12000 miles away in Oz. You took a lot of the anxiety away from what is always and stressful time, especially given the current global uncertainty. With this in mind we would very much like Parkgate to act as our rental agents and we would appriciate your advice on how we can improve the property to maximise our returns." - M. and P. H (February, 2012)