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Parkgate Blog

Shortlisted for the allAgent Customer Experience Best Estate Agent in Richmond for 2021

Hot on the heels of the hat trick of awards for our brilliant team in September, we’ve been shortlisted for this year’s allAgent Awards as Best Estate Agent in Richmond for Customer Experience for both sales and lettings.

James Bennett won the Gold award, Klaudia Osiecka won the Silver award and Susie Hart took the Bronze for a clean sweep in Richmond for lettings in 2021. The allAgent People Awards for Outstanding Customer Experience are awarded every year across the UK to people who gain an exceptional level of customer feedback.

Whilst we don’t chase awards it is quite brilliant to be recognised within the estate agent sector for the service we provide. The three team awards are a welcome addition to the twelve Best Agent allAgent awards we have won over the last three years.

A Family Business Since 1976

Since we started in 1976, we have always put our clients at the centre of everything we do. Our focus on delivering an outstanding customer experience has been recognised many times, achieving awards for best letting agent 8 times in a row and having achieved an overall 5-star rating on the allAgent site thanks to 305 5-star reviews left by our customers.

Our allAgent scores of 98.5% valuation accuracy and a 98.5% fee satisfaction rating and an amazing 99% of customers would recommend us says a lot about the dedication of our brilliant team.

Awards that Recognise Great Service

allAgent’s is the UK’s largest customer property review website, and their free awards platform provides a unique opportunity for estate agents and their teams to be recognised for the level of service they achieve.

Essentially everyone on the allAgent’s directory can be automatically entered into the awards and scored on the quality of the reviews left by their customers. The sheer scale of the awards makes it the ‘UK’s largest free customer awards scheme for the property industry’.

We’ll Keep You Posted

The awards are taking place on the 12th November in London. We have everything crossed and hope to add to the tally already won by our three team members. We will keep you posted on how we do.

To find out about our services and experience our brilliant team for yourself, please get in touch with Parkgate Estates on 0208 940 2991.